Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at support@netleyandmarsh.com.au

Are the glass's dishwasher safe?

Yes, absolutely safe to put in the Dishwasher. a tip though, is to wipe the glass clean after removing it from the dishwasher and dry it off with a lint free cloth for added shine!!! 

Can I put my glass's in the freezer?

No, it's not recommended, as glass can crack or break when exposed to extreme temperatures and the expansion and contraction of the glass can cause it to weaken over time.

What should I do if my glassware becomes cloudy? 

Try soaking them in equal parts water and white vinegar, or use a specialized cleaner.

How do I clean the wooden tray?

A simple wipe down of the tray will suffice.